The company was founded in 1998, a professional Fabric Recycling Machine Manufacturer in China.
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The company was founded in 1998, a professional Fabric Recycling Machine Manufacturer in China.
why choose us
Xinjinlong professional service, one-stop solution
Through the joint efforts and continuous development of all the staff of the company, the company has grown into a large-scale and specialized machinery manufacturing enterprise integrating riveting and welding production, mechanical processing and assembly.
Tailored for everyone
According to the actual raw materials of customers, formulate suitable equipment solutions for customers.
According to the shape and area of the customer's factory, draw the connection and placement diagram of the equipment for the customer.
On-the-spot investigation
Our factory is equipped with a complete production line and various production workshops for visiting and inspecting.
We have exported to many countries and can choose the right factory for customers to visit.
Worry-free installation
We have made detailed installation instructions and installation videos for our customers.
We can also provide customers with professional on-site guidance for installation.
Comprehensive after-sales
We have prepared a wearing parts mall for our customers.
During the one-year guarantee period, not caused by improper operation, we will provide the components for free.24 hours.
Tailored for everyone
on-the-spot investigation
WORRY-FREE INSTALLATION
We have made detailed installation instructions and installation videos for our customers.
We can also provide customers with professional on-site guidance for installation.
Comprehensive
after-sales
We have prepared a wearing parts mall for our customers.
During the one-year guarantee period, not caused by improper operation, we will provide the components for free.24 hours.
AFTER-SALE SERVICE
The company has been adhering to the principle of mutual benefit and win-win for many years to carry out trade cooperation with domestic and foreign customers. At the same time, our company has also become partners with many listed company groups in recent years, and has established long-term and stable agency cooperation relationships with many foreign companies.
Follow-up service (free)
1.Provide user tracking service, record users' problems at any time and solve them as soon as possible, and visit users irregularly after the completion of the project.
2. Send materials to users regularly to provide introduction of new functions, new technologies and new trends.
Training support services (free/free)
1.Provide user training services according to the product training plan, including product installation, configuration, operation and application case demonstration, and provide relevant training materials.All training courses are taught by technicians with good theoretical literacy and rich practical experience.
2. Provide free training for 2 system management personnel;Free operational training for users.
On-site support services (free/charge)
1.In case of need, the company will send experienced technical engineers to the site in time to provide services for users.The company's technical engineers will be placed in the user environment, meticulously experience the operation of the system, face-to-face communication with users to discuss, reliable and effective fault prediction, problem tracking, exception elimination, system optimization.
2.If xinjinlong has an authorized office in the local city, the authorized office shall provide localized on-site technical support;If travel is required, the user shall bear the travel and accommodation expenses of xinjinlong engineer and labor expenses of the engineer.
3. Provide free service for one year;Charging service will be implemented after 1 year.If the equipment fails beyond the warranty period, the maintenance cost shall be borne by the user.If the fault is caused by improper operation of the user, and during the free service period, the company will only charge the travel fee, free of technical service fee.
Remote technical support service (free)
The company establishes a technical support and response center, and sets up special personnel to be on duty 7×24 hours.Under the authorization of users, the company can provide remote online fault diagnosis, analysis and solution for users in a timely manner.
E-mail support service (free)
365 days a year, 7x24 hours a week E-mail service support.E-mail: jnxinjinlong@163.com
Hotline service (free)
365 days a year, 7x24 hours a week telephone service (13325122131) and company telephone hotline (0531-85594018) service support.Users can contact the company's technical engineers directly by phone to ask for solutions, documentation and technical guidance.
After-sale service
RELEVANT SOLUTIONS DISPLAY
Sourcing for professional waste cloth recycling machine suppliers? Contact Jinan Xinjinlong Machinery Co.,Ltd. and you'll see Xinjinlong cloth waste recycling machine is just the right fit for your solution. To meet more needs in textile waste machine, Xinjinlong company also offers one-stop customized waste cloth recycling machine service. Don't miss out.
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The company has grown into a large-scale and professional machinery manufacturing enterprise integrating riveting and welding production, machining and assembly.
